Shipping policy

Shipping Policy

Where we ship: Australia only.

Cost: Free shipping on all orders.

Processing: Orders are dispatched within 1–3 business days.

Delivery: Most orders arrive within 10–20 business days of dispatch. Remote areas may take a little longer.

Tracking: You’ll get a tracking number by email once your order ships.

Lost or delayed parcels: If your tracking hasn’t moved for 10 business days, or your order hasn’t arrived within 25 business days, email us at ecommerceliving@gmail.com and we’ll resend it or refund you.

Wrong address: Please double-check your address at checkout. If a parcel is returned because of an incorrect address, re-sending may cost extra.